#GartnerSym No longer useful for IT to think of the business as its customer. This separates IT in an unhealthy way from rest of business.
#GartnerSym The value of IT is expressed in the performance of the people using the technology. It’s never about the technology.
#GartnerSym The business context for IT: run the business, grow, transform. True across all sectors.
#GartnerSym IT can transform the business by enabling new value propositions for new customer segments
#GartnerSym There is no such thing as an IT project. They are all business change projects.
#educause10 No one should doubt the impact of technology on higher ed, per Gary Hamel.
#educause10 If a bank can operate without bankers, what does this portend for universities and faculty?
#educause10 The web disintegrates: splinters organizations, markets, products (“long tail”).
#educause10 The web disintermediates: it dislocates activities or renders them obsolete,
#educause10 “Those who live by the sword will be shot by those who don’t.” Gary Hamel
#educause10 Virtually all stories of deep change are due to crisis.
#educause10 We in higher ed need to look outside HE to learn what we need in order to adapt. We need a 1st person experience w/ the future.
#educause10 Brand value of Wharton or Harvard could be matched in 5 yrs if online university cherry picks best business faculty in world.
#E10_GS02 Is the physical university obsolete? Not yet, but a lot of what he went to MIT for can be done anywhere.
#E10_GS02 Education increasingly happens in a network, not a place.